Last updated 2026-07-27
We want Plenty to genuinely help you use what you have. If it doesn't fit, we'll make it right.
You can request a full refund within 30 days of any Plus or Pro subscription payment, for any reason. After 30 days we consider requests case by case when the Service is not working as described or where we determine a fault on our side.
Refunds are handled by our reseller, Paddle. Visit paddle.net with your purchase receipt to open a request, or use the in-app "Report an issue" button and we'll help you through it.
You can cancel a subscription at any time from your Paddle customer portal. Cancellation stops future renewals — you keep access to paid features until the end of the current billing period.
Comp codes and admin-granted access are provided at our discretion, are non-transferable, and have no cash value.
A quick word on cookies
We'd like to use privacy-friendly analytics (PostHog) to understand which parts of Plenty help people waste less food. It's optional — everything works either way.